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Privacy Terms of Service

Terms of Service

Version 2026-05-30 · Effective 2026-05-30

1. The agreement

These terms are a contract between you and FOLKERY LTD, a company registered in the United Kingdom at TODO_REGISTERED_OFFICE_ADDRESS ("Folkery", "we", "us"), governing your use of the Folkery service ("the Service"). By creating an account you accept these terms and our Privacy Policy.

You must be at least 16 years old to hold a Folkery account.

2. Data-protection roles

Folkery is a personal relationship manager. When you record information in the Service about other people — contacts, notes, relationships, tags, groups, events, research briefs — you are the data controller of that information under the UK GDPR and Data Protection Act 2018, and Folkery acts as your processor.

You are therefore responsible for:

  • Identifying a lawful basis under Article 6 UK GDPR for storing and processing personal data about your contacts (for purely personal address-book use this is typically "legitimate interests" or the household exemption, but it is your call — not ours — and it does not apply to business or professional use).
  • Providing transparency to your contacts where the household exemption does not apply.
  • Responding to data-subject access, rectification, and erasure requests addressed to you as controller. We will support you with export and deletion tools inside the product.
  • Keeping any special-category data (health, religion, political views, etc.) only where you have a valid Article 9 condition.

We process this contact data only on your documented instructions (your use of the product), as set out in the Privacy Policy, which serves as the data-processing addendum between us. We will notify you without undue delay if we become aware of a personal data breach affecting your data.

3. Your account

  • You are responsible for the accuracy of the data you enter and for activity under your account.
  • You must keep your password confidential and notify us promptly of any suspected unauthorised access.
  • You may not share a single account between multiple people; use additional invites or workspace memberships instead.

4. Acceptable use

You agree not to use the Service to:

  • Process personal data unlawfully, including without a valid lawful basis.
  • Send unsolicited marketing, harass, stalk, or build profiles intended to harm an individual.
  • Store data you are contractually or legally prohibited from holding.
  • Reverse-engineer, scrape at scale, or interfere with the Service's operation or security.
  • Use the AI research feature to generate dossiers on individuals for purposes incompatible with UK data-protection law.

We may suspend or terminate access if the Service is misused or if continued use puts other users or the Service at risk.

5. Subscriptions, billing, and credits

  • Paid plans renew automatically at the interval you choose until you cancel.
  • If a payment fails, your account moves through grace, read-only, and locked states in line with the lifecycle described in the product. Locked accounts are scheduled for data deletion.
  • Where required by law (UK consumer cooling-off, for example) you retain your statutory cancellation rights; otherwise paid periods already begun are non-refundable.
  • AI-research credits are consumed when you invoke that feature. Monthly credits do not roll over; purchased credits remain usable until the expiry date shown on your billing page.

6. Third-party integrations

When you connect a third-party integration (for example, Google Calendar) you authorise us to exchange data with that provider on your behalf and on the terms of that provider. We do not control the third-party service and are not responsible for its uptime, changes, or content. You can disconnect any integration from Settings; we revoke our token with the provider on disconnect where the provider supports it.

7. Intellectual property

We own the Service, including the software, design, trademarks, and documentation. You own the content you put into it. You grant us a limited licence to host, copy, transmit, display, and process your content solely to operate the Service for you.

8. Warranties and liability

The Service is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted or error-free. To the fullest extent permitted by law, our total liability to you for any claim arising out of these terms is limited to the fees you paid us in the twelve months preceding the event giving rise to the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

9. Termination

You may close your account at any time from the billing settings. We may terminate or suspend access if you materially breach these terms. On termination we will retain or delete your data as described in the Privacy Policy.

10. Changes

When we make material changes to these terms we update the version number at the top and ask you to accept the revised version on your next sign-in. Continued use after a version bump is also treated as acceptance.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, save that consumers resident elsewhere in the UK retain the protection of the mandatory rules of their local law.

12. Contact

Questions about these terms? Email TODO_PRIVACY_CONTACT_EMAIL.